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shipping & return policy


lanai ships to all destinations within Australia only. 
we offer free standard shipping for all Australian orders over 100.00 AUD. 
otherwise Australian postage charges are:

$12.00 standard australia post - 1-6 business days
$15.00 express australia post - next business day in metro areas when ordered before 12pm mon-fri

once dispatched, standard e-parcel provides Lanai customers with a 2-3 business day delivery service within metropolitan areas, however, please allow an additional 1-2 business days for locations outside of metropolitan areas and up to 6 business days for Western Australia.


all Lanai pieces are non-returnable, unless in the event of being faulty.

all items are quality controlled and checked for any faults before they are dispatched to customers.

we aim to provide our customers with products of the highest standard and quality. if you have received an item with a defect please contact us at


sale items are non-refundable or returnable.