shipping & return policy
shipping
lanai ships to all destinations within Australia only.
we offer free standard shipping for all Australian orders over 100.00 AUD.
otherwise Australian postage charges are:
$17.00 express australia post - next business day in Sydney metro areas when ordered before 12pm mon-fri
once dispatched, standard e-parcel provides Lanai customers with a 2-3 business day delivery service within metropolitan areas, however, please allow an additional 1-2 business days for locations outside of metropolitan areas and up to 6 business days for Western Australia.
returns
all Lanai pieces are non-returnable, unless in the event of being faulty.
all items are quality controlled and checked for any faults before they are dispatched to customers.
we aim to provide our customers with products of the highest standard and quality. if you have received an item with a defect please contact us at lorica@lanai.com.au.
sale
sale items are non-refundable or returnable.